WOLFE&BLACK

PHSO complaint

Parliamentary and Health Service Ombudsman Complaint Help

Preparation support for eligible health or public-service complaints moving to the PHSO.

What Wolfe & Black does

We organise the complaint history, final response, injustice and evidence so the external complaint is focused and navigable.

01

Final response analysis

We organise the relevant documents and evidence around this part of the case so the next response or decision point is clear.

02

Complaint chronology

We organise the relevant documents and evidence around this part of the case so the next response or decision point is clear.

03

Injustice and remedy schedule

We organise the relevant documents and evidence around this part of the case so the next response or decision point is clear.

04

PHSO evidence pack

We organise the relevant documents and evidence around this part of the case so the next response or decision point is clear.

What to send first

Send the document that triggered the problem, the most important supporting records and any deadline. You do not need to organise the entire file before contacting us.

Related case help

Clear regulatory boundary

Wolfe & Black is an independent non-solicitor case-preparation service. We do not conduct reserved legal activities. The scope of every matter is assessed before substantive work starts and, where authorised representation or regulated activity is required, we identify that boundary.