Find the issue, not just the label.
Our guides are organised around the problems people actually face: a report you dispute, a licence at risk, missing disclosure, an appeal deadline, a hearing approaching or a public body that has not answered the evidence.
Family Court & Children
5 practical guides in this area.
GUIDE 01Section 7 Report in Family Court: How to PrepareA Section 7 report can influence decisions about children. Learn how to organise evidence, identify disputed findings and prepare a focused response.READ THE GUIDE GUIDE 02Family Court Position Statement: Preparation GuideHow litigants in person can structure the issues, background, current position and orders sought without losing the key points.READ THE GUIDE GUIDE 03Building a Family Court Evidence ChronologyA practical method for turning messages, reports, orders and events into a usable chronology for hearing preparation.READ THE GUIDE GUIDE 04McKenzie Friend Support: What It Can and Cannot DoUnderstand the practical role of a McKenzie Friend, including case-paper assistance and hearing support, and the limits on rights of audience.READ THE GUIDE GUIDE 05How to Prepare for a Family Court HearingA structured approach to issues, evidence, orders sought, questions and key documents for litigants in person.READ THE GUIDE
Taxi & Private Hire Licensing
5 practical guides in this area.
GUIDE 01Taxi Licence Revoked: Appeal Evidence & Next StepsWhat to do after a taxi or private hire driver licence revocation: check the notice, effective date and appeal route, then organise policy, evidence and mitigation.READ THE GUIDE GUIDE 02Taxi Licence Suspended: Evidence, Policy & Appeal PreparationHow to analyse a taxi or private hire suspension notice, test the underlying evidence and prepare a structured response or appeal file.READ THE GUIDE GUIDE 03Fit and Proper Person Test for Taxi & Private Hire DriversFacing a taxi licensing fit and proper person decision? Understand the suitability test, council evidence, policy, mitigation and how to prepare a structured response.READ THE GUIDE GUIDE 04Taxi Licensing Committee Hearing: Evidence & Representation PreparationHow to organise the officer report, council policy, disputed facts, mitigation and documents before a taxi or private hire licensing committee hearing.READ THE GUIDE GUIDE 05Taxi Licence Appeal: Magistrates’ Court Evidence PreparationHow to organise the decision notice, council policy, chronology, disputed evidence and supporting documents for a taxi or private hire licence appeal.READ THE GUIDE
Social Services & Safeguarding
5 practical guides in this area.
GUIDE 01Challenge a Social Services Assessment: Evidence & ErrorsHow to challenge factual errors, omissions and unsupported conclusions in a social-work or Children’s Services assessment using the underlying records.READ THE GUIDE GUIDE 02Children’s Services Complaint: Evidence, Chronology & EscalationHow to turn assessments, correspondence and records into a clear Children’s Services complaint with separate complaint heads, evidence and outcomes sought.READ THE GUIDE GUIDE 03Incorrect Social Work Records: Challenging Errors in Children’s Services FilesHow to use disclosed case notes, emails, meeting records and assessments to identify inaccurate, inconsistent or unsupported social-work records.READ THE GUIDE GUIDE 04Child in Need Plan Challenge: Evidence & Review PreparationHow to test the needs, actions, responsibilities, timescales and evidence behind a Child in Need plan and prepare for review or complaint.READ THE GUIDE GUIDE 05Section 47 Enquiry: Evidence, Records & Challenge PreparationHow to reconstruct a Section 47 safeguarding enquiry, separate source evidence from interpretation and identify material factual errors or omissions.READ THE GUIDE
SEND, EHCP & Education
7 practical guides in this area.
GUIDE 01EHCP Appeal: Evidence & SEND Tribunal PreparationHow to organise the decision, disputed EHCP sections, professional evidence and requested changes before a SEND Tribunal appeal.READ THE GUIDE GUIDE 02EHCP Refusal to Assess: Appeal Evidence PreparationHow to prepare evidence after a local authority refuses to carry out an EHC needs assessment, including the decision, existing support and evidence of possible special educational needs.READ THE GUIDE GUIDE 03EHCP Refusal to Issue: Appeal Evidence PreparationHow to organise assessment material and professional evidence after a local authority assesses but refuses to issue an EHC plan.READ THE GUIDE GUIDE 04Challenge an EHCP: Sections B, F & I Evidence PreparationA practical evidence-led approach to disputed needs, special educational provision and placement wording in an EHC plan.READ THE GUIDE GUIDE 05EHCP Section F: Vague, Missing or Undelivered ProvisionHow to compare Section F with professional recommendations and organise evidence where special educational provision is vague, omitted or not being delivered.READ THE GUIDE GUIDE 06EHCP Annual Review Dispute: Delay, Amendments & Next StepsHow to build a record of the annual review, recommendations, requested amendments, local-authority decisions and disputed provision or placement.READ THE GUIDE GUIDE 07SEND Tribunal Evidence Bundle: Organising EHCP EvidenceHow to organise professional reports, school evidence, correspondence and disputed EHCP issues into a usable SEND evidence file.READ THE GUIDE
Housing & Homelessness
5 practical guides in this area.
GUIDE 01Homelessness Decision Review PreparationHow to analyse a council homelessness decision, organise evidence and prepare for a review.READ THE GUIDE GUIDE 02Challenging Temporary Accommodation SuitabilityEvidence and decision analysis for disputes about whether temporary accommodation is suitable.READ THE GUIDE GUIDE 03Housing Complaint and Ombudsman PreparationBuild a chronology, complaint history and evidence schedule before escalating a housing complaint.READ THE GUIDE GUIDE 04Medical Evidence in Housing Suitability DisputesHow to organise medical, mobility, care and location evidence around the housing decision actually under review.READ THE GUIDE GUIDE 05Council Housing Complaint Delays and EscalationHow to record missed responses, changing explanations and unresolved issues before review or Ombudsman escalation.READ THE GUIDE
NHS Continuing Healthcare & Social Care
5 practical guides in this area.
GUIDE 01NHS Continuing Healthcare Appeal PreparationOrganise assessments, care records and domain evidence to prepare a structured CHC challenge.READ THE GUIDE GUIDE 02CHC Domain Evidence: Building the CaseA practical method for mapping care evidence to the CHC domains and identifying gaps in the assessment.READ THE GUIDE GUIDE 03Challenging an NHS CHC DecisionHow to analyse the rationale, MDT material and care evidence behind a CHC eligibility decision.READ THE GUIDE GUIDE 04CHC Decision Support Tool Dispute: How to PrepareHow to compare DST scores and rationale with contemporaneous care records and professional evidence.READ THE GUIDE GUIDE 05CHC Funding Withdrawn: Evidence for ReviewHow to organise historic eligibility material, current care evidence and the reasons given when CHC funding is withdrawn.READ THE GUIDE
Regulatory & Ombudsman Complaints
4 practical guides in this area.
GUIDE 01Preparing a Professional Regulator ComplaintHow to separate allegations, evidence, chronology and requested outcome in a regulator complaint.READ THE GUIDE GUIDE 02Ombudsman Complaint PreparationBuild a concise complaint history, identify injustice and organise the evidence before Ombudsman escalation.READ THE GUIDE GUIDE 03Professional Disciplinary Response PreparationHow to structure allegations, evidence, chronology, mitigation and disputed facts when facing professional discipline.READ THE GUIDE GUIDE 04Public Body Complaint: Building an Evidence ScheduleA practical method for linking each complaint point to source documents, dates, responses and claimed injustice.READ THE GUIDE
Civil, Contract & Consumer Disputes
5 practical guides in this area.
GUIDE 01Preparing a Civil Case ChronologyTurn a long dispute into a dated sequence of events linked to the documents that prove each point.READ THE GUIDE GUIDE 02Civil Hearing Preparation for Litigants in PersonOrganise issues, evidence and key documents for a civil hearing while retaining responsibility for conducting the litigation.READ THE GUIDE GUIDE 03Letter Before Action Received: How to Prepare Your ResponseHow to identify the claim, preserve documents, organise the chronology and prepare the factual material before responding.READ THE GUIDE GUIDE 04Contract Dispute Evidence: Building the Paper TrailHow to organise contracts, variations, invoices, messages and performance evidence into a coherent dispute record.READ THE GUIDE GUIDE 05Consumer Dispute Hearing PreparationHow to organise purchase records, expert material, complaints, loss evidence and the key disputed issues.READ THE GUIDE
Employment & Tribunals
5 practical guides in this area.
GUIDE 01Employment Tribunal Chronology PreparationHow to organise workplace events, correspondence and evidence into a usable tribunal chronology.READ THE GUIDE GUIDE 02Preparing Evidence for an Employment TribunalA practical approach to issues, documents, witnesses and hearing preparation.READ THE GUIDE GUIDE 03Disciplinary Hearing Preparation: Evidence and ResponseHow to organise allegations, policies, messages, witness material and mitigation before a workplace disciplinary hearing.READ THE GUIDE GUIDE 04Workplace Grievance Evidence Chronology: How to Build ItHow to build a workplace grievance evidence chronology from emails, meetings and events, with dated issues, document references and clear outcomes sought.READ THE GUIDE GUIDE 05Dismissal Dispute: Tribunal Preparation for Litigants in PersonHow to organise the decision, process, evidence, loss documents and disputed facts when dismissal is challenged.READ THE GUIDE
DVSA, Operator Licensing & Traffic Commissioner
5 practical guides in this area.
GUIDE 01Traffic Commissioner Public Inquiry: Operator PreparationPreparing for a Traffic Commissioner Public Inquiry: organise the call-up letter, DVSA evidence, operator compliance records, remediation and transport manager evidence.READ THE GUIDE GUIDE 02DVSA Investigation Response PreparationHow to structure maintenance, drivers hours, roadworthiness and management evidence when responding to DVSA concerns.READ THE GUIDE GUIDE 03Operator Licence Revocation: Evidence & Public Inquiry PreparationOperator licence at risk of revocation, suspension or curtailment? Organise Traffic Commissioner concerns, compliance history, remediation and management evidence.READ THE GUIDE GUIDE 04Transport Manager Repute and Competence EvidenceHow to prepare a factual record of systems, oversight, training, corrective action and professional competence.READ THE GUIDE GUIDE 05Tachograph and Drivers Hours Evidence PreparationHow to organise infringement data, explanations, training and control measures into a coherent compliance record.READ THE GUIDE
Hearings, Appeals & Reviews
4 practical guides in this area.
GUIDE 01Appeal Hearing Bundle PreparationHow to organise the decision, grounds, evidence, chronology and key documents so an appeal can be followed efficiently.READ THE GUIDE GUIDE 02Preparing Questions for a HearingA structured method for linking questions to disputed issues, documents and the decision the tribunal or court must make.READ THE GUIDE GUIDE 03Litigant in Person Hearing PlanHow to create a practical hearing note covering issues, evidence, orders sought, key documents and questions.READ THE GUIDE GUIDE 04Appeal Deadline Approaching: What to Organise FirstA triage approach to the decision notice, deadline, reasons, evidence and procedural documents when time is short.READ THE GUIDE
Councils & Public-Body Decisions
4 practical guides in this area.
GUIDE 01Challenge a Council Decision: Evidence, Policy & Review PreparationHow to test a council decision against its reasons, evidence, policy and procedure before requesting review, complaint escalation or specialist advice.READ THE GUIDE GUIDE 02Council Maladministration Complaint: Fault, Evidence & InjusticeHow to document delay, failure to follow procedure, ignored evidence, inconsistent responses and the practical injustice caused by public-body maladministration.READ THE GUIDE GUIDE 03Procedural Fairness in Council Decisions: Evidence & ReviewHow to analyse notice, opportunity to respond, evidence considered, reasons and the decision-making process when a public-body decision appears procedurally unfair.READ THE GUIDE GUIDE 04Ombudsman Evidence: Preparing a Local Government ComplaintHow to organise the complaint history, alleged fault, supporting records and claimed injustice for a Local Government and Social Care Ombudsman complaint.READ THE GUIDE
SAR, FOI & Information Rights
4 practical guides in this area.
GUIDE 01Incomplete Subject Access Request: What to CheckHow to compare an SAR response with known records, missing periods, redactions and the organisation’s search explanation.READ THE GUIDE GUIDE 02ICO Complaint Preparation for SAR and Data DisputesHow to organise requests, responses, missing records, disputed accuracy and supporting documents before ICO escalation.READ THE GUIDE GUIDE 03Building a Disclosure Contradiction ScheduleHow to compare records from different sources and capture inconsistent dates, statements and decision rationales.READ THE GUIDE GUIDE 04FOI Refusal: Internal Review Evidence PreparationHow to organise the request, refusal notice, exemptions relied upon and the public authority’s reasoning before internal review.READ THE GUIDE
Benefits & Welfare Decisions
4 practical guides in this area.
GUIDE 01Mandatory Reconsideration Evidence PreparationHow to organise the decision, disputed findings and supporting records before requesting reconsideration.READ THE GUIDE GUIDE 02Benefit Appeal Bundle and Chronology PreparationHow to structure decision letters, medical or financial evidence, chronology and disputed points for appeal preparation.READ THE GUIDE GUIDE 03Benefits Assessment Evidence DisputeHow to compare assessment findings with underlying records and identify factual or evidential disagreements.READ THE GUIDE GUIDE 04Welfare Decision Review PreparationA practical evidence-led approach to administrative welfare decisions, missing evidence and review requests.READ THE GUIDE
Business Regulation & Compliance
4 practical guides in this area.
GUIDE 01Business Regulatory Investigation: Response PreparationHow to organise notices, correspondence, policies, records and corrective action when a regulator is investigating a business.READ THE GUIDE GUIDE 02Trading Standards Investigation PreparationHow to build a clear evidence file covering products, transactions, complaints, policies and remedial action.READ THE GUIDE GUIDE 03Business Licence Compliance Action: Evidence and RemediationHow to organise compliance history, policies, training, remedial action and representations around a licensing issue.READ THE GUIDE GUIDE 04Building a Regulatory Remediation PlanHow to turn findings into accountable actions, evidence of implementation, review dates and governance controls.READ THE GUIDE
Inquests & Coronial Preparation
4 practical guides in this area.
GUIDE 01Inquest Chronology PreparationHow to organise medical, care, incident and disclosure records into a neutral chronology for coronial preparation.READ THE GUIDE GUIDE 02Inquest Disclosure Review and Document OrganisationHow to index disclosure, identify missing periods and organise records around the issues likely to matter at the inquest.READ THE GUIDE GUIDE 03Preparing Questions for an InquestHow to formulate focused questions from the chronology, records and identified factual issues without losing sight of the coroner’s process.READ THE GUIDE GUIDE 04Coroner Hearing Evidence PreparationHow to organise statements, policies, records and key documents before an inquest or pre-inquest review.READ THE GUIDE
Criminal Case Preparation Support
4 practical guides in this area.
GUIDE 01Criminal Disclosure Organisation and ChronologyNon-reserved support for indexing disclosure, building chronology and identifying document relationships alongside authorised legal representation where required.READ THE GUIDE GUIDE 02Criminal Case Evidence Schedule PreparationHow to organise documents, exhibits, messages and disputed factual points into a structured working schedule.READ THE GUIDE GUIDE 03Criminal Hearing Document Preparation SupportPractical non-reserved support for organising papers, chronology and issues while keeping reserved legal work with authorised professionals.READ THE GUIDE GUIDE 04Large Criminal Disclosure Set: How to Organise ItA document-management approach to large disclosure sets, dates, people, exhibits and cross-references.READ THE GUIDE
Estate & Probate Preparation
4 practical guides in this area.
GUIDE 01Estate Document OrganisationHow to organise asset, liability, correspondence and administration records before or during estate administration.READ THE GUIDE GUIDE 02Building an Estate Asset and Liability ScheduleA practical structure for recording property, accounts, debts, valuations and supporting documents.READ THE GUIDE GUIDE 03Executor Record-Keeping and Administration FileHow to maintain a clear record of decisions, correspondence, payments and estate documents while identifying when reserved probate work is required.READ THE GUIDE GUIDE 04Probate Dispute Document Preparation SupportHow to organise estate records, correspondence, chronology and disputed factual material for review by the appropriate professional or decision-maker.READ THE GUIDE