Repair history
Reports, appointments, inspections, missed works and evidence of recurring problems.
What we examine
Complaint handling
Stage 1 and Stage 2 responses, delays, unanswered points and policy compliance.
Impact
Evidence of the practical consequences and the remedy already requested.
Ombudsman pack
Chronology, complaint issues, evidence references and prior responses organised for escalation.
Complaint support, not a compensation claim service.
Wolfe & Black does not offer regulated housing-disrepair claims-management services unless and until the required authorisation applies.