Step 1
Read every page of the letter
Record the public inquiry date, allegations, statutory grounds, case management directions and where to access the inquiry bundle.
10 things to do now
Step 2
Calendar every deadline
Separate the attendance confirmation deadline from any deadlines for financial, maintenance, driver and other evidence.
Step 3
Obtain and review the whole bundle
Download the evidence, check that all files open and ask the Office of the Traffic Commissioner promptly if access fails.
Step 4
Identify the exact licence position
Confirm operator type, vehicle authorisations, transport manager details, licence conditions and undertakings.
Step 5
Secure the original records
Preserve inspection reports, defect records, brake tests, MOT results, tachograph data, drivers’ hours, driver checks and communications.
Step 6
Test the allegations against the evidence
Prepare a dated matrix of each allegation, source, disputed point, missing record and response. Do not alter historic records.
Step 7
Identify compliance weaknesses candidly
Document what failed, when it was discovered, who was responsible and the actions taken.
Step 8
Record genuine corrective action
Prepare a dated action plan with training, revised procedures, audit arrangements and evidence that changes have actually occurred.
Step 9
Plan attendance and specialist advice
Confirm who must attend. If representation or reserved legal work may be required, seek an appropriately qualified professional. Do not assume a last-minute adjournment request will be granted.
Step 10
Prepare a usable hearing pack
Index the documents, chronology, actions, witnesses and unanswered questions. Confirm deadlines are met and retain submission receipts.
What the published decisions show
In the BJL Skip Hire decision the Traffic Commissioner addressed non-compliance with directions and non-attendance. In K&A Drive Solutions, the decision records absent transport-manager cover and financial standing concerns alongside other issues. Both demonstrate why prompt preparation matters, but every inquiry depends on its particular facts.
Important scope
Wolfe & Black provides non-reserved evidence analysis and case preparation, not solicitor representation or a guaranteed outcome. Do not miss a direction or appeal deadline while awaiting a reply to an enquiry.
Get the file organised
Initial case triage costs £49 for up to five key documents, with any additional scope and fee agreed beforehand. Send the call-up letter, inquiry date and the principal evidence you currently hold.